Delivery Policy

Pearlora, we are committed to providing you with a quality, fast and transparent delivery service. Our goal is to make it as quick and easy as possible for you to enjoy our products.

We offer FREE worldwide shipping on all orders.

Yes, it is absolutely free and without any additional fees! Customs duties and taxes are covered.

Estimated delivery times :

United Kingdom: 5-10 working days
United States: 5-12 business days
Australia: 7-14 business days
Canada: 7 to 14 business days
Europe: 6 to 15 working days
Rest of the world: 10 to 15 working days

Important Notes —

All orders are typically shipped from our warehouse within 1-2 days of ordering.
Delivery times depend on the carrier and cannot be guaranteed due to unforeseeable delays caused by peak periods, traffic and weather conditions.
Please note that deliveries to remote locations may experience longer delays. In case of delays, delivery may take up to 4-6 weeks.
We are not responsible for address errors, lost packages or order delays. after your package leaves our facility.
We do not offer express shipping at this time.

Shipping destinations:

We currently ship to the UK, USA, Australia, Canada, Europe and most countries worldwide. We are unable to ship to French Polynesia, Russia and China at the moment.

Ordering and Shipping Process:

You will receive an order confirmation via email as soon as you place your order. Typically, your order will be processed and shipped within 1-2 business days. Please note that there may be delays in fulfillment due to unforeseen circumstances. Once your order is on its way, it can take anywhere from 5-15 days depending on your shipping destination and order delays. We will send you the tracking number via email, allowing you to follow its journey on our tracking page. An email notification will be sent when your order is shipped and delivered.

Free Tracked Delivery

We are pleased to offer you tracked delivery on all orders. This means you can order your favourite items with peace of mind, without worrying about additional delivery costs.

Delivery Times

Our standard delivery time for Europe is between 5 and 15 working days. We do our utmost to ensure your order arrives as quickly as possible.

It is important to note that the delivery time begins once your order has been shipped, not at the time the order is placed.

Tracking your Order

As soon as your order is shipped, we will send you a tracking number by email. With this number, you will be able to follow the route of your package in real time, from our warehouse to your home. This way, you will be able to know exactly when to expect your order.

Your satisfaction is our priority

At Pearlora, your satisfaction is our priority. If you have any questions regarding our delivery policy, please do not hesitate to contact us. We will be happy to assist you.